FAQ's
FAQ's
Is there a minimum order quantity?
Nope! We can print as many or as few as you like?
Is there an artwork setup fee?
There is NO SETUP FEE if you are providing your own artwork and send it to us as a jpeg file.If you’d like us to do the artwork we will happily do that for a small fee. The artwork is then yours to use as you please. Contact us for details.
How long will be order take?
This is based on the order size but we can generally print within 7-10 business days from receipt of a 50% deposit, or full payment of invoices under $1000. The remaining 50% payment for orders over $1000 is due prior to shipping or pickup.
What kind of garments do you use?
We use and highly recommend the garments from AS colour. Check out their website here for the full range. https://www.ascolour.com.au/
Can you print in garments I source myself?
Yes! But we can’t guarantee the quality of the print as some fabrics done respond to the heat press print as well as others. We are happy to give it a go for you though (with no liability accepted)
How do you print your garments?
We digital print using a Brother GTX Pro to ensure the highest quality print with durability and washability.
How big can the print be?
Our maximum print area is 16” x 21” (406.4mm x 535.4mm)
Can I pick up my items or organise my own shipping?
No problem! Pickup is from Beacon Hill, NSW or you can organise the shipping yourself. Just get in touch with us for details.
Will you send me a proof before printing?
Of course! We’ll get in touch with you to confirm the exact style, size, location and colour of the print before we print your garments.
What happens if I change my mind after I’ve paid the deposit?
Unfortunately all deposits are non refundable once we have started printing your garments.
Ok awesome! How to I order?!
For further information on how to order and customise your items, go to our "How To Customise" page for a Step-by-Step guide on how to finalise your customisation